The Yum Club
Frequently Asked Questions
1
What are The Yum Club rewards?
The Yum Club is my way of saying thank you to my regular shoppers. You’ll earn points every time you order — plus for other easy activities like following on social or leaving a review. Your points turn into discounts you can use on your next order. The more points you collect, the more you save!
2
Who can join?
Anyone who would like to earn discounts on their next order can join.
3
How do I earn points?
You can earn points in all sorts of ways:
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Every £1 you spend = 5 points
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Follow Plant-based Robyn on Instagram, Facebook (or both!) = 150 points
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Leave a Google review = 200 points
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Bonus 50 points if you add a photo to your review (we love a foodie snap 📸)
Good to know: Google review points are added manually so won't reflect in your dashboard right away.
4
Is there a limit to the number of points I can earn?
Nop! Keep earning as many points as you like. Your next free lunch could be just around the corner.
5
Is there a minimum number of points I need to earn?
Yes - you need at least 500 points to claim £5 off your next order.
6
Do I need a minimum spend in my basket to claim a reward?
Yes. You need a minimum order of £12.
7
What is the maximum discount I can use at once?
The maximum discount you can use at one time is £15. Any extra points will stay safe in your account until you're ready to redeem them.
8
How do I know how many points I have?
Just log into your account - your points balance is right there, waiting for you.
9
How do my points turn into discounts?
Once you reach the required points, a discount code will be available in your account. Copy the code and use it when you check out your next order.
